1. Introduction
DIRA DIGITAL TECH & SUPPLIES LTD respects your privacy and is committed to protecting the personal information you share with us when using our website, contacting us, requesting quotations, or communicating with us through WhatsApp, phone, email, or online forms.
2. Information We May Collect
We may collect the following information:
- Your name
- Phone number
- Email address
- Product or service inquiry details
- Messages submitted through our contact form
- Website usage information through cookies
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and quotation requests
- Process product or service requests
- Provide customer support
- Improve our website and services
- Communicate about products, services, availability, and offers
- Maintain business records where required
4. Cookies
Our website may use cookies to improve user experience, remember cookie preferences, analyze website performance, and improve our services. You may accept or reject cookies using the cookie banner on our website.
5. Sharing of Information
We do not sell your personal information. We may only share information when necessary to provide services, comply with legal requirements, protect our business, or work with trusted service providers such as hosting, email, analytics, or communication platforms.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system is completely secure, and users should also take care when sharing information online.
7. Data Retention
We keep personal information only for as long as necessary for business, customer support, legal, accounting, or operational purposes.
8. Your Rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, or withdrawal of consent where applicable.
9. Third-Party Links
Our website may contain links to third-party services such as WhatsApp, email platforms, social media pages, or external websites. We are not responsible for the privacy practices of those third-party platforms.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
11. Contact Us
For privacy-related questions, contact us through:
- Business Name: DIRA DIGITAL TECH & SUPPLIES LTD
- Phone/WhatsApp: +254 756 799 098
- Email: info@techdira.com
- Location: Kenya
Last Updated: July 2026
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